INTERPERSONAL COMMUNICATION

You engage in interpersonal communication every day, for example with strangers at the grocery store, with friends and family at home, or with peers at work. This course will define interpersonal communication and apply its basic elements to everyday situations. You will investigate interpersonal communication in its formal and informal settings, and discuss conflict management. Conflicts arise in all relationships, with family and friends as well as with colleagues in the workplace. Understanding and applying human communication principles to these situations can often help to diffuse conflicts and even prevent conflict.